How to control bots for more productive business processes?

Currently, bots play a significant role in the field of e-commerce. Such tools not only allow you to develop business ideas and help the owners of organizations to increase the finances of companies. At the same time, competitors are on their guard, and they come up with new schemes to destroy corporate processes. Therefore, web […]

07.11.2022

How to control bots for more productive business processes?

Currently, bots play a significant role in the field of e-commerce. Such tools not only allow you to develop business ideas and help the owners of organizations to increase the finances of companies. At the same time, competitors are on their guard, and they come up with new schemes to destroy corporate processes. Therefore, web security specialists need to pay attention to ways that will save critical data and maintain stable operation of cloud equipment.

Experts distinguish several types of bots. Among them:

  • spiders;
  • scrapers;
  • crawlers;
  • scanners.

There are various options for dealing with cybercriminals. The solution depends on the situation and the cause of the problem.

CAPTCHA technology

Many web experts recommend focusing all efforts on working with Internet browsers. The main threats are concentrated in online space. Some embedded blockers currently don’t keep up with updated attacks. Therefore, CAPTCHA algorithms are often used to protect websites. Such tools are primarily effective for malicious users who launch suspicious processes with outdated browsers.

You can use not only pictures and text information, but also puzzles. CAPTCHA is considered the best protective option and is very handy when logging into a website, especially during the periods of major worldwide cyberattacks. 

Selective connection blocking

It’s no secret that hackers are used to using anonymous proxy servers. You can make settings on the page so that anonymizers do not function on your resource. To do this, it is necessary to establish appropriate prohibitions and block specific providers. Just be attentive. It is important that the system can distinguish useful bots that help improve business processes from malicious ones.

Comprehensive vigilance

Pay equal attention to the protection of not only web platforms, but also mobile services and applications made by your company. Fraudsters can exploit loopholes in the API configuration and thus gain access to client information. 

It is also advisable to replenish the threat database and share such information with your colleagues. So, it is possible to increase the level of security not only in a certain organization, but also to help improve cybersecurity standards around the world.

Keep statistics

Be sure to conduct analytics of visits to your site. You will probably be able to identify suspicious users. Understanding a threat is often quite simple. A characteristic feature of the bot attack is the flow of uncontrolled traffic, which can significantly slow down the site or even completely stop the process. Therefore, if you see amazing results and increased conversions, it’s too early to rejoice.

On a note! The developers offer solutions in the form of an information panel displaying all the statistics of the resource. It is enough to establish certain rules. You can:

  • block unwanted sources;
  • monitor traffic fluctuations;
  • control the level of equipment resources;
  • repel DDoS attacks;
  • monitor anomalies in critical indicators;
  • distinguish fraudulent bots from business ones.

Personal accounts under reliable protection

Improving the security of users’ personal accounts should be a priority. Hacking of such systems is common today. Do not neglect the various authentication options.

Important! In the case of an unprecedented flurry of failed login attempts, the source of the anomaly should be analyzed. To make it easier to navigate in such tasks, it is advisable to set limits for such attempts and set warning notifications.

In addition to login and password, CAPTCHA input, puzzle solving, some experts prefer to set a limit on the number of login attempts. This is a reasonable approach, but there should not be too few of them. It is possible that the web page is visited by a real user who really made mistakes. Incorrect attempts to enter data can block your client. That will negatively affect the overall impression of the service.

Unusual thefts of funds

Recently, there has been a trend, according to which hackers are increasingly targeting gift certificates rather than customer bank cards. There are cases when attackers manage to steal large sums from card account balances with special offers and bonuses.

For the record. To track such suspicious activity, you need to install special programs. They can monitor unsuccessful activations of promo codes or gift card numbers.

Be on the alert

It is important for web specialists to stay up to date with the latest developments. If you find out about a major data leak, do not wait and take appropriate measures to protect your services. It is possible that your company may be next. Be sure to pay attention to the tools used by scammers. Most likely, they will try to use similar schemes again.

Develop a strategy

Cybersecurity problems are acute in the modern world. A real battle has unfolded on the Internet between bots and Internet security professionals. Every day, the complexity of threats increases, which raises corporate spending. The main thing is not to skimp on the purchase of modern software, with prompt updates. However, the purchase of appropriate software is not yet a guarantee of the protection against bot attacks.

That is why it is essential for specialists to respond to challenges in time and strive for an individualized approach, even in data storage.

Pay attention! Some companies cooperate with industry data protection developers. Specialized settings allow you to consider the needs of the company. To have IT team on the staff is the best way. Such specialists can react to new threats and develop new protective systems even faster and more effectively.

Business owners can apply both ready-made solutions and an individualized approach. Each option is suitable for solving specific tasks in the company. Comprehensive technical support allows deflecting attacks of suspicious bots immediately.